These Terms and Conditions govern your use of the lucky game platform. By registering an account or placing any bet, you confirm that you have read, understood, and agreed to everything on this page. Please take a few minutes to go through each section carefully — it protects both you and the platform.
To open an account on lucky game, you must be at least 21 years of age and a resident of the Philippines. By completing the registration process, you are confirming that both of these conditions are met and that all information you provide is accurate and up to date. Providing false details — including a false date of birth or a residential address outside the Philippines — is a violation of these Terms and may result in immediate account suspension and forfeiture of any balance.
Each player is permitted to hold only one account on the platform. If we detect duplicate accounts linked to the same person, device, payment method, or household, we reserve the right to close the additional accounts and review any associated transactions. You are fully responsible for all activity that takes place under your account, so keep your login credentials private and never share your password with anyone else.
lucky game reserves the right to request identity verification documents at any point — including during registration, before processing a withdrawal, or as part of an ongoing account review. Failure to provide requested documents within a reasonable timeframe may result in account restrictions. We handle all submitted documents in accordance with our Privacy Policy.
The lucky game platform — including sports betting, slot games, and fish shooting games — is provided strictly for personal entertainment purposes. You may not use the platform for any commercial purpose, and you may not attempt to exploit, reverse-engineer, or interfere with any part of the site's functionality. Any attempt to manipulate game outcomes, exploit software errors, or use automated tools to place bets is strictly prohibited and will result in permanent account closure.
You agree not to engage in any form of collusion, match-fixing, or coordinated betting activity that is designed to gain an unfair advantage over the platform or other players. We monitor betting patterns continuously and reserve the right to void bets, withhold winnings, and close accounts where suspicious activity is identified. All decisions made by our review team in these matters are final.
You are responsible for ensuring that your use of the platform complies with all applicable laws in your jurisdiction. While lucky game operates for the Philippines market, it is your responsibility to confirm that online gaming is permitted under the laws that apply to you personally. We do not provide legal advice, and accessing the platform from a restricted jurisdiction is done entirely at your own risk.
All financial transactions on the platform are conducted in Philippine pesos (PHP). Deposits must be made using payment methods that are registered in your own name — we do not accept third-party deposits, and any funds received from an unverified or mismatched source may be returned and the associated account reviewed. Minimum and maximum deposit amounts are displayed at the point of transaction and may be updated from time to time.
Withdrawal requests are processed to the same payment method used for the original deposit wherever possible. Before your first withdrawal is approved, you may be required to complete identity verification as described in Section 1. Processing times vary depending on the payment channel selected, and while we aim to process requests promptly, delays caused by third-party payment providers are outside our direct control.
We reserve the right to delay or decline a withdrawal if there is an ongoing account review, if the account has not met applicable wagering requirements linked to a promotion, or if we have reasonable grounds to suspect fraudulent activity. Any fees charged by your bank or mobile wallet provider in connection with a transaction are your responsibility and are not covered by lucky game.
Promotions offered on the Promotions page are subject to their own specific terms, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. These promotion-specific terms form part of these overall Terms and Conditions and must be read alongside them. Claiming a promotion constitutes your acceptance of both the general Terms and the promotion-specific conditions.
Bonuses are intended for genuine recreational use only. We reserve the right to withdraw a bonus offer, cancel a bonus already credited, or void winnings derived from a bonus if we determine that the bonus was claimed in bad faith, through the use of multiple accounts, or in a manner inconsistent with normal recreational play. Decisions regarding bonus eligibility and validity are made at our sole discretion.
Promotions are available to eligible registered players only and cannot be transferred, exchanged for cash outside of applicable wagering requirements, or combined with other offers unless explicitly stated. We may modify, suspend, or discontinue any promotion at any time with reasonable notice posted on the platform.
lucky game is committed to providing a safe and responsible entertainment environment for all Filipino players. We strongly encourage every player to set personal limits on their deposits, session time, and betting activity before they begin playing. Our Responsible Gaming page provides detailed guidance on how to use these tools and where to seek help if gaming is no longer feeling like entertainment.
If you believe that your gaming habits are becoming harmful to yourself or others, you have the right to request a self-exclusion or cooling-off period at any time. During a self-exclusion period, your account will be restricted from placing bets and you will not receive promotional communications. We take these requests seriously and process them as quickly as possible.
The platform is strictly for adults aged 21 and above. We have zero tolerance for underage gambling and will immediately close any account where we have reason to believe the account holder does not meet the minimum age requirement. Any winnings accumulated by an underage player will be forfeited in full.
Your personal data is collected and processed in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions. By registering an account, you consent to the collection, storage, and use of your personal information as described in that document. We do not sell your personal data to third parties for marketing purposes.
We use industry-standard security measures to protect your account and personal information. However, you are also responsible for maintaining the security of your own login credentials. If you suspect that your account has been accessed without your authorisation, you must notify us immediately so that we can take appropriate protective action.
lucky game provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. We are not liable for losses arising from technical failures, internet connectivity issues, or circumstances beyond our reasonable control. In all cases, our liability to you is limited to the amount of funds held in your account at the time of the relevant incident.
We reserve the right to amend these Terms and Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through the platform. Your continued use of lucky game after any amendment constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and contact us to close your account.
If you have any questions about these Terms, the clearest starting point is our FAQ page, which covers the most common queries in plain language. For anything not addressed there, you can reach our support team at the contact details provided in the footer of this page.
The most common questions Filipino players ask about these Terms — answered directly.
No. Each player is allowed only one account on lucky game. If duplicate accounts are detected — whether linked by device, payment method, name, or household — the additional accounts will be closed and any associated balances may be reviewed or forfeited. If you have accidentally created a second account, contact our support team immediately to resolve the situation before it affects your primary account.
Promotion-specific terms — including wagering requirements and eligible games — are displayed on the Promotions page before you claim any offer. Claiming a bonus means you have accepted those terms, so it is important to read them first. If you have questions about a specific promotion's requirements before claiming, check the FAQ page or contact support before opting in.
You can request account closure or a self-exclusion period at any time by contacting our support team. Self-exclusion requests are processed as quickly as possible and, once active, will prevent you from logging in or placing bets for the duration of the exclusion period. For more information on the tools available to help you manage your gaming habits, visit our Responsible Gaming page.
Yes. When material changes are made to these Terms and Conditions, the "Last updated" date at the top of this page will be revised and, where appropriate, registered players will be notified through the platform. We recommend checking this page periodically so you are always aware of the current rules. Continued use of lucky game after any update constitutes acceptance of the revised Terms.
You've read the rules — now it's time to play. Register for free, deposit in Philippine pesos, and explore sports betting, slots, and fish games from your mobile browser.